Congratulations on receiving a shift on the WeBookCare app! This article will help you through the process of accepting the shift.
Step 1: Check Your Notifications
Once you've received a shift request, you'll receive a notification in your account dashboard or via email, depending on your settings.
Step 2: Review the Shift
Tap on Calendar and then Jobs. Under Pending, review the details, such as the general care location, the hours, and care services. If you have any questions or concerns about the shift, feel free to reach out to the Care Seeker or Customer Support.
Step 3: Accept the Shift
If you're happy with the request and want to accept it, click on the "Checkmark or accept" button under pending. Your shift will move to upcoming in the calendar. Don't forget to refresh your screen by dragging your finger down from the top of the screen.
Step 4: Communicate with the Care Seeker
Once you've accepted the shift, you'll be able to communicate with the sender directly through the messaging system provided by WeBookCare. You can look over further details about the shift, such as the home support order, charting, care location, and any necessary entrance or parking instructions.
Step 5: Complete the Onboarding Process
Depending on the job, you may need to complete additional steps before starting, such as uploading more documents, providing email references or adding your direct deposit information. Please be sure to complete these steps as soon as possible to avoid any delays in getting started.
In conclusion, accepting a shift on WeBookCare is a straightforward process that involves reviewing the details, accepting it, and completing the necessary onboarding steps. If you have any questions or concerns at any point in the process, feel free to reach out to the Care Seeker or the Customer Support Team for assistance. Good luck on your new job!
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