As a Health Care Worker using WeBookCare to find work, you may encounter a situation where a Care Seeker sends you shifts or a job offer. This can be an exciting opportunity, but it is important to approach the situation with caution and follow certain steps to ensure that the job offer is legitimate and meets your needs. You have 24 hours to accept a shift or it will expire.
Here are some steps you should take when a Care Seeker sends you shifts on WeBookCare:
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Review the job carefully: Read the job carefully to understand the scope of work, compensation, and any other details about the job. Make sure that you understand the expectations of the Care Seeker and that the job aligns with your credentials, location, position, rates, availability, skills, and experience.
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Check the Care Recipient's profile: Review the Care Recipient's profile on WeBookCare under details in the shift offer, including the care plan under "Care Plan and Charting".
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Ask questions: If you have any questions about the job, the Care Recipient or the healthcare setting, don’t hesitate to ask. Use the messaging feature on the platform to communicate with the Care Seeker and clarify any doubts you may have.
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Negotiate terms: If you are not interested in the job, you can negotiate the terms of the agreement with the Care Seeker. This can include the rate of pay, the length of the job, the schedule and any other terms that you want to clarify. Make sure that both parties are clear on the terms of the agreement before proceeding.
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Verify payment details: Before starting the job, verify the payment details with the care seeker. Ensure that you agree on the frequency and rate.
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Accept the job: Once the terms have been agreed upon, accept the job with the Care Seeker. This will outline the terms of the job, the schedule, the care services and care location.
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Reporting: Use the WeBookCare platform to keep detailed records of your communication with the Care Seeker. This can include reports, task checklists, messages, emails, and documents related to the job. Having a record can help you in case of any disputes or issues that may arise.
By following these steps, you can ensure that you are entering into a legitimate job offer on WeBookCare, As a Health Care Worker, it is important to protect your interests and ensure that you are working with reliable Care Seekers who value your skills and experience.
WeBookCare only releases contact information for Health Care Workers and Care Seekers after a job is accepted. If a Care Seeker requests a Meet & Greet before you accept, encourage them to review your profile description and photos, and be available to answer any additional questions they have about your care services. Jobs offers and payments also need to be made directly through the WeBookCare platform. This helps ensure that you're protected under our Terms of Use, Cancellation Policy and other safeguards. Alternatively, you can request the Care Seeker to schedule a Meet & Greet. They are easy to schedule and important to feel valued and appreciated, especially early on when relationships haven’t been fully established. They’re your chance to learn more about the Care Recipient, showing kindness and that you care.
Once the Care Seeker responds to your request and schedules a Meet & Greet on WeBookCare, agreeing to the date, time, and location, it’s a good idea to take a few minutes and prepare for the meeting. Take a look at our best practices for a Meet & Greet. See what are the best practices for a Meet & Greet?
Job Withdrawn
Sometimes a Care Seeker changes their mind. This is usually intentional and tends to happen when a Care Seeker ends up booking another Health Care Worker for the same job. If a Care Seeker didn’t mean to withdraw their job offer, just ask them to send a new one. If you still need help, start by checking your jobs, which you can find either in My Jobs or your Inbox with the potential Care Seeker.
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