How do I de-activate or delete my profile?

To deactivate your account

You’ll need to log in to your account on a desktop computer or browser (not using the WeBookCare app) to deactivate your account, which you can do yourself by contacting WeBookCare Customer Support. 

When you deactivate your account:

• Your profile will be hidden
• Some information, such as your reviews, may remain visible to others
• We’ll retain your account data so you can reactivate your account in the future
• If you want to reactivate your account, you'll have to

  contact WeBookCare Customer Support. 

To delete your account

If you want to permanently close and delete your account, you can do this by contacting WeBookCare Customer Support. 

When you delete your account:

We will verify your identity for security purposes before accepting the deletion request

Once your request is processed, your personal information will be permanently deleted, except for certain information that we are legally required or permitted to retain, as outlined in our Privacy Policy

Once your account is deleted, you can’t reactivate it, recover any data, or regain access. You'll need to set up a new account if you want to use WeBookCare again. If you have questions about exercising your data subject rights, find out more.